Where there has been loss or damage to your property:

• 1

  Take all reasonable steps to protect your property from any further loss or damage.
• 2

  Call the Police or other Emergency Services as required. Any loss by theft or wilful or malicious damage should immediately be reported to the nearest Police Station and details of the attending Police noted.
• 3

  If you suspect that the loss or damage may exceed the policy deductible, notify International Insurance Brokers immediately of the details of the claim (e.g. description of incident, amount of loss, etc.). International Insurance Brokers will then provide further instructions on how to handle the claim.
• 4

  Where required, complete a Claim Form and all claims documents as soon as possible after the occurrence whilst memory of the incident is still fresh in the minds of all concerned.
• 5

  Ensure full cooperation with the Loss Adjuster appointed by the Insurer.

• All reasonable steps should be taken following an accident or loss to protect the property or person from any further damage or injury.
• Any incident which may give rise to a claim should be immediately reported to International Insurance Brokers to avoid any potential for denial of liability from underwriters alleging late notification.
• Any loss by theft and/or wilful or malicious damage should be immediately reported to the nearest Police station.
• Comply with the relevant claims procedure specific to the class of insurance for which the claim applies to.
• Complete a claim form as provided by International Insurance Brokers and attach all associated claim documents.
• Forward claim documentation including any supporting papers without delay to International Insurance Brokers.